Privacy Policy

1) What we collect

• Account & profile: username, email, password (hashed), preferences, age/eligibility confirmations.
• Gameplay & transactions: game activity, virtual currency balances, purchase history for in-app items (no card numbers stored by us if processed by a payment provider).
• Device & technical: IP address, device identifiers, browser/app version, logs, crash reports.
• Cookies & analytics/ads: cookie identifiers, page views, interactions, approximate location from IP.
• Support: messages and attachments you send to us.

2) How we use information

• Provide and operate the Service (accounts, gameplay, purchases, customer support).
• Security, fraud prevention, and to enforce our terms.
• Improve features, troubleshoot, analytics and testing.
• Marketing communications where you opt in or where permitted; you can unsubscribe any time.
• Comply with legal obligations and respond to lawful requests.

3) Lawful handling / consent (NZ)

Under the New Zealand Privacy Act 2020, we collect and use personal information only where it is necessary for our functions or activities, for the purposes described above. Some activities (such as optional marketing cookies or promotional emails) may rely on your consent; you can withdraw consent by changing settings or contacting us.

4) Sharing and disclosures

We may share information with:

• Service providers (hosting, analytics, customer support tools, payment processing, email delivery) acting on our instructions.
• Affiliates where needed to operate the Service.
• Authorities if required by law, court order, or to protect users and the Service.
• Business transfers (e.g., merger/acquisition) with appropriate protections.

5) International transfers

Some providers may store or process data outside New Zealand. Where this occurs, we take reasonable steps to ensure overseas recipients protect information in a way that is comparable to New Zealand requirements (for example, contractual safeguards and provider due diligence).

6) Retention

We keep personal information only for as long as needed for the purposes in this policy, including account administration, resolving disputes, security, and legal/compliance needs. We then delete or de-identify it where reasonable and lawful.

7) Security

We use administrative, technical and physical safeguards designed to protect information (such as access controls and encryption in transit where available). No method of transmission or storage is completely secure.

8) Your rights (NZ Privacy Act 2020)

• Request access to personal information we hold about you.
• Request correction of your personal information.
• Make a complaint to us. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (OPC) in New Zealand.

To make a request, contact us using the details below. We may need to verify your identity before responding.

9) Children

The Service is intended for users who can lawfully use it in their location and is not directed to children. If you believe a child has provided personal information, contact us to request deletion.

10) Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and update the "Last updated" date.